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MOMA: Talk To Me – Healthcare Highlights

By Perrie Briskin | November 14, 2011

GlowCaps reminds patients to take medication and alerts doctors and families that pills have been taken.

Closing this week at New York’s Museum of Modern Art is the popular exhibit Talk To Me: Design and the Communication between People and Objects.

The exhibit showcased objects, interfaces, and visualizations that, enabled by technology, “establish an emotional, sensual, or intellectual connection with their users.”

The MOMA exhibit highlighted an eclectic mix of objects - toys with augmented reality, news aggregators that can filter all the world news published in the last 10 minutes, and an interactive, personalized music video.

We officially live in an age where objects “talk” to us. The iPhone 4s was not featured (it was released after the exhibit opened) but worth mentioning; personal voice attendant Siri has set the new “talking” standard. This cultural shift is captured in the recent viral hit A Magazine is an iPad That Does Not Work.

Talk To Me’s featured healthcare projects were some of the exhibit’s best examples of how advances in technology can improve lives.

The first two healthcare objects, Swallow-Signaling Pill and Vitality GlowCaps, attempt to fix an ongoing challenge in disease management – many patients with chronic conditions do not take their medications. The American Medical Association reports that people with chronic conditions only take their medications half the time. This results in more doctors visits and, often, more medication.

The Swallow-Signaling Pill embeds a microchip inside each pill.

One answer: patient accountability. The Swallow-Signaling Pill is still in development, but plans to embed tiny digestible microchips and antenna into every pill. When the pill is swallowed, it emits bursts of low-voltage electricity, sending a signal to the patient’s doctor or family alerting them that the pill has been taken.

Vitality GlowCaps are less invasive. They are caps on pill bottles that glow or make a sound when it’s time to take a pill. When the bottle is opened, it alerts the patient’s doctor and family. GlowCaps were first released in 2009. Read about GlowCaps impressive impact in more detail.

The most impressive of the three healthcare products was E.chromi – a “experimental collaboration” between designers and scientist at Cambridge University to use synthetic biology as a tool for self-diagnosis. E.chromi is a fictional drink that, using real synthetic biology technology, would detect different bacteria in a person’s body and produce a bright florescent color in the feces as a response. So, for example, bright neon orange could indicate that E.chromi detected bacteria linked to colitis, an inflammation of the colon. This could then prompt you to see a physician.

The healthcare projects in Talk To Me all share a common theme echoed in much of health 2.0: patient empowerment – developing user friendly tools that help consumers take charge of their own health.

Technology is never a cure-all, but it can surely help if it knows how to talk to us, and we’re willing to talk back.

 

E. chromi from Alexandra Daisy Ginsberg on Vimeo.

New Cake Health Tracks Your Health Insurance Online

By Perrie Briskin | October 5, 2011

About Cake HealthCake Health allows you to manage your health insurance online.

Cake Health allows you to manage your health insurance online.

Having full-service health insurance coverage is great. No one should be without it. Managing your own health insurance, on the other hand, can be time-consuming and painful.

The claims, the deductibles, the confusing bills and non-bills, the minute coverage details, the delays in processing, the mistakes in processing, the figuring out of who owes what to whom – these things combined can equal hours of aggravation on the phone with your insurance company.

Thankfully, someone made an app for that.

It’s called Cake Health and it’s a free online service that lets users to easily track their health insurance data. After months of being in private beta, it was released to the public last month and had it’s coming out party at TechCrunch’s recent Disrupt conference.

Being hailed as the “Mint for Health Insurance,” Cake Health pulls in insurance data from your health plan Web site log-in. (If you’re like me, you’ll create a health insurance Web site login just to use Cake Health.) From there, Cake Health pulls in and organizes your health insurance data. This includes all claims, medical bills, how much has been paid out-of-pocket, what insurance has covered, how much of the deductible has been met, and coverage details.

With all of this information, Cake Health is able to create a profile that saves you time and, theoretically, helps you stay healthier by keeping you better informed. For example, by knowing what services are covered by your insurance, Cake Health can send you a reminder about an annual eye exam or dental check-up.

In true “Mint” fashion, the site is tailored for the user with clear labeling and colorful data visualizations.

What’s best about companies like Cake Health is that they empower the user in a system that does anything but. Let’s face it – health insurance companies do not make it easy, a result of many factors including lack of competition in the industry.

One day, as a result of private, public, or government pressure, things will change for the better.

In the meantime, let’s cheer the successes of Cake Health, ZocDocWiThings, and other Health 2.0 companies that are giving users the power to take control of their healthcare.

ZocDoc Recieves Another $25M in Funding

By Perrie Briskin | September 30, 2011

ZocDoc allows users to book doctors appointments online.

It was announced last week that ZocDoc, the ‘OpenTable’ of doctor’s appointments, raised another $25 million in funding, bringing their total funding since launching in 2007 to an impressive $95 million.

Available in most major cities and rapidly expanding, ZocDoc allows you to book doctors appointments online. With a few clicks you can find a local doctor that takes your insurance and make an appointment for as soon as that day. Something so simple that is often such a headache.

The latest round of funding is well-deserved. Since it started, ZocDoc has been able to find success where most tech companies fall short – making a profit and revamping a lumbering, tired industry – in this case, healthcare.

It’s been said in TechCrunch that a big reason for ZocDoc’s ongoing prosperity is its user-focused site. While ZocDoc’s business runs on recruiting doctors into their system, their website speaks to its users first and foremost – it’s clean, easy-to-use, and, best of all, free. There are few, if any, barriers to entry that would cause a user to click away.

ZocDoc is a great example of good things happening to a good Web site, and behind that Web site a good company.

If ZocDoc isn’t in a city near you yet, with this new funding the wait shouldn’t be long.

Rethinking the Food Label

By Molly | August 2, 2011

Renee Walker's label

All natural!  Good source of calcium! Low fat! Messages on the front of food packages shout at us in the grocery store, convincing us we need not stare at the stark statistics on the back of the package to determine if it’s healthy.  When it comes to making food choices, the current nutrition label is not nearly as helpful as it needs to be.

Rethink the Food Label is a design challenge hosted by UC Berkeley Graduate School of Journalism’s News21 and Good magazine that asked the public to imagine what a more informative nutrition label could look like.

Renee Walker’s label that breaks down ingredients visually was determined to be the winner.

Competition judge and food writer Michael Pollan said of the label, “Walker’s design is dramatic, intriguing and holds great promise. I liked being able to see the visual breakdown of foods, although I wonder how her design would work with more complicated products, like Lucky Charms, say, or a PowerBar. Even so, it’s a step in the right direction. What I’d like to see next is some sort of color coding for the food groups and some attempt to show the degree of processing of various foods. Eating doesn’t have to be complicated; figuring out what’s in your food shouldn’t be either.”

Joey Brunelle's label

It seems what is most needed in a food label redesign is the ability to quickly determine whether a product has health benefits or risks. A list of numbers and statistics don’t resonate with most people, which is why visualizing information with charts and graphs is definitely an improvement on the current Nutrition Facts.

Joey Brunelle’s circle graphs are an efficient use of space, but not as immediately clear as the bar graphs on Bradley Mu’s label. While the green/yellow/red stoplight color scheme sends a familiar signal, it’s not accessible to those who are red/green colorblind.  Realistically, a new food label would have to scale well from a small candy bar to a large cereal box, which could become difficult with visual charts and graphs. On Mu’s design, highlighting food additives in bold text is a good thought, but it may just confuse those who don’t already know to watch out for high fructose corn syrup. Similarly, people with limited health literacy skills aren’t going to understand the relevance of “glycemic index.”

As creative and idealistic as these propositions are, one of the largest barriers to redesigning the food label is the food industry. Companies would never allow any outright nutritional naysaying – leaving you on your own to determine if 1192 mg of sodium or 20 grams of sugar per serving is bad for you.

Bradley Mu's label

One of the issues that is most difficult to communicate in nutrition facts is that the percent daily values are based on a 2,000 calorie diet, which is not right for everyone. A child needs fewer calories, and someone with an active lifestyle needs more. Perhaps this could be addressed with a smartphone app that could help create more personalized nutrition and diet recommendations.

The food label is one of the most common health communications products out there – many of us use it nearly every day. How can we make it a more effective tool for those with limited health literacy skills? What do you want to see on food labels?