Dr. Danille Ofri writes about her experience using electronic medical records for the New York Times. After reading her story, we couldn’t help but think how the small investments in user-centered design research would have big payoffs in healthcare quality, and would improve the experience of both patients and providers. For more on consumer health [...]
Usability
Doctor vs. Computer
By Amy | January 19, 2011Older Generations Catching Up to the Millennials
By Amy | January 10, 2011A recent report from the Pew Internet & American Life Project offers new insight into online behaviors of each generation. The most interesting aspect of this report is not how the generations vary, but how similar behaviors are across all generations. Most Internet users, regardless of age, send and receive email, seek health information, make purchases [...]
Building a Better Pill Bottle
By Sarah | September 21, 2010In a fascinating blog post on healthspottr.com, David Rose talks about how packaging can influence health behavior. He gives us a few examples, like the circular bubble pack dispenser introduced in the 1960s to help women remember to take their birth control pills. Or toothbrush bristles that change colors when it’s time for a new [...]
Design Easy-to-Use Health Web Sites
By Sarah | July 13, 2010More people are going online for health information than ever before. And more health information and services are moving to the Web. At the same time, we know that 9 out of 10 adults in the United States have limited health literacy skills. So how do we help people with limited health literacy skills find [...]
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