What We Do

We specialize in:

Plain Language Writing and Editing

  • Researching and writing health content for print and Web
  • Developing actionable messages that inspire behavior change
  • Translating scientific and medical information into patient messages

Health Literacy Consulting

  • Providing professional training and technical assistance
  • Developing organizational action plans to promote clear communication
  • Conducting policy or advocacy activities to improve health literacy

User-Centered Design

  • Identifying appropriate formative research methods
  • Developing research protocols, moderator guides, and testing documents
  • Conducting usability testing with diverse audiences
  • Translating research findings into concrete next-steps