Research & Advocacy

The CommunicateHealth team developed a how-to guide for creating health Web sites for the millions of Americans with limited literacy skills and limited experience on the Web.

Result: CommunicateHealth served as the lead writers and editors of Health Literacy Online: A Guide for Writing and Designing Easy-to-Use Health Web Sites. Drawing on experience with healthfinder.gov, this guide synthesizes lessons learned from ODPHP’s original research with more than 700 Web users and incorporates recent findings from the literature on the experiences of Web users with limited literacy skills.

The strategies outlined in this guide are supported by the Research-Based Web Design and Usability Guidelines, 2nd edition developed by the U.S. Department of Health and Human Services in partnership with the General Services Administration.

Explore More: Read Health Literacy Online.

Client: Office of Disease Prevention and Health Promotion, U.S. Department of Health and Human Services

CommunicateHealth celebrates the release of the U.S. Department of Health and Human Services’ National Action Plan to Improve Health Literacy.

Result: CommunicateHealth co-founder Stacy Robison was instrumental in the conceptualization of the National Action Plan more than four years ago and served as a contributing editor for the final document. The Action Plan will shape health literacy advocacy and policy efforts for years to come.

Explore More: Read the National Action Plan to Improve Health Literacy.

Client: U.S. Department of Health and Human Services

CommunicateHealth proudly collaborated in the implementation of the Examining the Built Environment PhotoVoice project.

PhotoVoice uses photography as a method to organize and empower community members. The Northampton, MA project involved at-risk youth, non-native English speakers, and older and disabled adults living in public housing.

Result: In response to the issues raised by the PhotoVoice project, the Northampton Board of Health passed a Resolution on the Built Environment and the city now requires a Health Impact Assessment before new development projects are approved. In addition, the sanitation concerns identified by PhotoVoice participants were cleaned-up.

This project illustrates how policymakers and health professionals can use alternative community assessment methods that empower community members, including those with limited health literacy skills, to have a voice in creating health policy.

Partner: City of Northampton Health Equity Task Force

Explore More: View the slideshow below.